Privacy Policy

At Pawsitive Guidance, we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.

Information We Collect: Personal Information: When you register for our services or participate in consultations, we may collect personal information such as your name, email address, phone number, and pet-related details. Payment Information: If you make purchases through our website, we may collect payment information such as credit card details, which are securely processed by our payment service providers. Usage Data: We may gather information about how you interact with our website and services, including IP addresses, browser types, and pages visited, to improve our offerings and user experience.

How We Use Your Information: To provide and personalize our services, including consultations, training sessions, and behavioral assessments. To communicate with you, including sending updates, newsletters, or responding to inquiries and support requests. To process transactions and payments securely and effectively.

Sharing Your Information: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors or customer support platforms. We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security: We implement robust security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of sensitive data and regular security assessments.

Your Choices and Rights: You have the right to access, update, or delete your personal information. If you wish to exercise these rights or have any questions about our use of your information, please contact us using the information provided below. You can opt-out of receiving promotional emails or newsletters by following the unsubscribe instructions included in these communications.

Changes to This Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other means. By using Pawsitive Guidance's services or providing your information, you consent to the collection and use of your information as described in this Privacy Policy. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

Retention of Your Information: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to retain your information, we will securely delete or anonymize it.

Children's Privacy: Pawsitive Guidance does not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected personal information from a child under 13, we will promptly take steps to delete the information from our records. Parents or guardians who believe that their child may have provided us with personal information without their consent can contact us using the information provided below.